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Frequently Asked Questions

Answers to common questions about Ohealth, its mission, and how it works

  • Is Ohealth appropriate for every medical condition?

  • Is my medical record safe on Ohealth platform?

  • Where do I download the App?

  • Can I do video call with the doctor?

  • How do I talk to the same doctor again?

  • How do I load my account?

  • Can I consult on behalf of my friend or family?

  • Can I call a doctor on the app even if I'm with another HMO?